Privacy Policy

Last Updated: January 2025

1. Data Controller

PortesCar GmbH is responsible for your personal data. For inquiries, contact contact@portescar.autos.

2. Data We Collect

Name, email, phone number, and address
Vehicle information (make, model, year, license plate)
Service history and repair records
Payment information (processed securely)
Website usage data (cookies, analytics)

3. How We Use Your Data

To provide auto service and maintenance
To process payments and invoices
To communicate service updates and appointments
To comply with legal obligations
To improve our services and website

4. Legal Basis (GDPR)

We process your data based on: (a) contract performance, (b) your consent, (c) legal compliance, and (d) legitimate business interests.

5. Data Sharing

We do not sell or share your data with third parties, except when required by law or with service providers under strict confidentiality agreements.

6. Data Retention

We retain service records for 6 years (tax/legal requirements). You may request deletion of personal data at any time, subject to legal obligations.

7. Your Rights (GDPR)

Right to access your data
Right to correct inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

8. Cookies

We use essential and analytics cookies to improve your experience. You may disable non-essential cookies via your browser settings.

9. Security

We use encryption and secure protocols to protect your data. However, no transmission is 100% secure. Report security concerns to contact@portescar.autos.

10. Contact & Complaints

For privacy requests or complaints, email contact@portescar.autos. You may also file a complaint with your local data protection authority.